Privacy Policy

Privacy Policy

1. Introduction

At ProScale Limited, we are committed to protecting the privacy of our customers and users. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our online store and use our products or services.

2. Data We Collect

We collect and process the following personal data:

  • Contact information : name, email address, postal address, telephone number.
  • Purchase data : information about purchased products, order history.
  • Payment Data : Data required to process transactions (collected by our payment providers, who comply with industry security regulations).

3. Use of Information

We use your personal data for the following purposes:

  • Process and manage orders : confirm and ship orders, and communicate their status.
  • Customer Service : Respond to your questions and requests.
  • Marketing and promotions : sending you information about our promotions, products and services if you have given your consent.
  • Improve our website : analyze and improve the functionality and experience of our site.

4. Share Information

We do not share your personal data with third parties except in the following cases:

  • Service Providers : We work with third-party providers to process payments and shipping, manage data, and improve the functionality of our website. These providers are required to protect your data and use it only for the services we request.
  • Legal obligation : If required by law, we will share your data with the relevant authorities.

5. Data Storage and Security

We are committed to protecting your personal information and use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. Your personal data is stored on secure servers located within the European Union.

6. User Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Correct any inaccurate or incomplete information.
  • Delete your personal data when it is no longer needed.
  • Restrict the processing of your data.
  • Portability of your data to another provider, if technically possible.
  • Opposition to the processing of your data for certain purposes, such as direct marketing.

You can exercise your rights by contacting us at [Contact Email].

7. Use of Cookies

We use cookies and similar technologies to improve your browsing experience on our website. You can set your browser to block cookies or to notify you before accepting cookies.

8. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices. Changes will be posted on this page and, if significant, we will notify users by email.

9. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your data, please contact us at:

ProScale Limited
Email : info@wowwebgroup.com